Refund Policy
Cancellation Policy
Since these products are one of a kind and printed on-demand, you must request a cancellation or order change within 24 hours of your purchase. To do so, please contact us at thejayemchronicles@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email.
What are your shipping options?
Products are shipped within 7-10 business days (not including weekends) via USPS. We are not responsible for lost, stolen and/or delayed packages but will do our best to support with any issues.
What is your cancellation policy?
Cancellation Policy
Since these products are one of a kind and printed on-demand, you must request a cancellation or order change within 24 hours of your purchase. To do so, please contact us at thejayemchronicles@gmail.com.
What is your return policy?
We do not offer returns or exchanges unless your item arrives damaged.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.